Biography of Chinua Achebe - 2083 Words

Chinua Achebe: Africa most beloved author The Prominent Igbo writer, famous for his novels describing the effects of western customs and values on traditional African society. Achebe’s satire and his keen ear for spoken language have made him one of the most highly esteemed African writers in English. Chinua Achebe was born in eastern Nigeria on November 16, 1930 Isaiah and Janet Achebe (Bucker pars.1). Isaiah Okafor Achebe was a catechist for the Church Missionary Society and his wife to traveled Eastern Nigeria evangelist before settling in ogidi, Isaiah’s ancestral Igbo village, and five years after Chinua Achebe’s birth (Bucker pars 2). Growing up in Ogidi, Achebe he began to learn English at the age of eight and had contact with†¦show more content†¦This helped him master the subtle nuances between written and spoken language, a skill that helped him later to write realistic dialogue. In 1956, Achebe was chosen for training in London at a staff school run by the British Broadcast Corporatio n (BBC) (Chinua pars 1). His first trip out of Nigeria was to advance his technical production skill. In the same year Things fall apart was published, Achebe got promoted at the NBS and put in charge of network’s eastern region coverage (Achebe par 5). He to moved Enugu and began work on his administrative duties. It was there he met a woman named Christie Okoli, who had grown up in the area and joined the NBS staff when he arrived (Achebe par 5). They first conversed when she brought to his attention a pay discrepancy; a friend of hers found that, although they had been hired simultaneously, Christie had been rated lower and offered a lower wage (Achebe pars 5). She was sent to the hospital for an appendectomy soon afterwards, she was pleasantly surprised when Achebe visited her with gifts and magazines (Achebe pars 6). Achebe and Okoli grew closer in the following years, and on September 10, 1961 were married in the Chapel of Resurrection on the campus of the University of Ibadan. Christie Achebe has described their marriage as one of trust and mutual understanding; some tension arose early in their union, due to conflicts aboutShow MoreRelatedChinua Acheb is a Great African Author986 Words   |  4 PagesChinua Achebe is one of the great authors hailing from the African continent. He has published a number of novels and is widely praised for creating a new genre of African literature. His debut, and most famous novel, Things Fall Apart, has never been out of print, sold more than twelve-million copies, and been translated into over fifty languages (â€Å"Chinua Achebe† The Economist). The characters in the novel are purely fictional but the traditions and struggles faced by the characters are those ofRead MoreChinua Achebe s Life Of Literature999 Words   |  4 PagesEssay: Chinua Achebe Chinua Achebe is a renowned Nigeria novelist lauded for his work in literature. Chinua Achebe has been credited with numerous works of literature ranging from novels to journals. His work cuts across borders, making huge success and accepted globally in the world of literature. Even critics had to accept Chinua Achebe is the greatest our time, such was Charles H Rowell a literary critic issued in Callaloo a reputable magazine. There was no surprise when Chinua Achebe wonRead MoreChinua Achebe s Things Fall Apart990 Words   |  4 PagesChinua Achebe Biography Chinua Achebe, the author of  ¨Things Fall Apart ¨, was known for writing about the imposition of white men on African society. Achebe was a Nigerian man who became one of the most well-known authors in the world. His works were inspired by African culture and he helped define African literature. Chinua’s most famous literary work is  ¨Things Fall Apart ¨, but he has many other books that he is known for, including â€Å"No Longer at Ease†,  ¨Arrow of God ¨, and  ¨A Man of the People ¨Read MoreThings Fall Apart By Chinua Achebe2361 Words   |  10 PagesThings Fall Apart Book Critique Things Fall Apart by Chinua Achebe is a historical fiction novel describing the life of Okonkwo in a Nigerian village succumbing to European ways, in order to portray Achebe’s view on imperialism. It was chosen for us to read by our teacher because it describes imperialism and its effects in an Ibo village of Nigeria. It also shows the treatment of natives by the Europeans and how the natives reacted. Things Fall Apart is useful to our course of studies because itRead MoreWhy Things Fell Apart Essay1186 Words   |  5 PagesIn the book, Things Fall Apart by Chinua Achebe, the setting of the story is the Igbo tribe in Niger, which is located in southeastern Africa. There is a strong social and economical structure with the Igbo people. The villages have a solid set of traditional beliefs that they live their lives by, without stray of that tradition. The introduction of Christianity to the tribes brought changes to the social and religious lives of the villages. The novel provides a glimpse into the changes of howRead MoreThings Fall Apart by Chinua Achebe Essay1064 Words   |  5 Pagestheme representing what really fell apart. Achebe introduces the reader to the intricate culture of the Igbo people from the earliest chapters in the book. He describes rituals, laws, and religion of these people with great attention to detail allowing the reader to further understand and identify with the Igbo people on a personal level. An example of this is the tradition of kola nut and how it is shared when welcoming someone into a home. Achebe writes, â€Å"Unoka accepted the honor of breakingRead More Things Fall Apart Essay1582 Words   |  7 Pages Things Fall Apart By Chinua Achebe Bantam Doubleday Dell Publishing Group, Inc. New York, New York Copyright 1959 Author Biography Albert Chinualumogu Achebe, or Chinua Achebe, was born November 16, 1930, in Ogidi, Nigeria. His parents were Janet N. Achebe, and Isaiah Okafo, a teacher in a missionary school. Mr. Achebe was educated at the University College of Ibadan, but also attended Government College in 1944. He wrote his first novel, Things Fall Apart, in 1958. During the Biafran War,Read More Dead Mans Path, And The Lottery By Shirley Jackson1290 Words   |  6 Pagessignificant challenges to face mankind throughout history is how to bring diverse cultures together to achieve harmony and trust in the interest of working together for the benefit of the next generation. The short stories, â€Å"Dead Man’s Path† by Chinua Achebe and â€Å"The Lottery† by Shirley Jackson, as well as the poem, â€Å"Theme for English B† by Langston Hughes all demonstrate how culture, tradition, and education work together to affect one’s worldview and the common threads that link them togethe r. â€Å"DeadRead MoreCross Cultural Translation By Chinua Achebe s Things Fall Apart And Eva Hoffman s Lost Essay1934 Words   |  8 Pagesdominance of one culture over another, make little sense. One culture can’t truly be superior over another if the core values of both cultures, and in fact all cultures, are universally held by all of humanity. Two examples of this in literature are Chinua Achebe’s Things Fall Apart and Eva Hoffman’s Lost in Translation. In these texts the authors’ use contrasting cultures to dismantle Eurocentric, or in the case of Lost in Translation west-centric, points of view. When discussing Things Fall ApartRead MoreThe Fate Of Afric A History968 Words   |  4 Pagesbook is authoritative and well-documented. The author used over 600 credible sources that are very appropriate for this book. To bring more credential to his work, he referenced prominent African authors such as Marcel Amondji, Wole Soyinka and Chinua Achebe. The book is divided into four main parts. The first part talks about the early leaders of Africa after independence. The second part summarizes Africa immediately after independence; its early ambitious plans of economic development, educational

Relationship Marketing and Services- Free-Samples for Students

Question: Explain the Significance of the Service Encounter, and its Managerial Implications. Answer: In the present business scenario, service industries are more profitable option than the manufacturing sector. It is due to the reason that majority of the development and innovations in the recent time are mainly service sector oriented. One of the key distinctive natures of the service industry compared to the manufacturing industry is the direct handling of the customers. Service sectors directly handle the customers and the satisfaction of the customers is an important determinant for the effectiveness of the service industry (Jasmand, Blazevic and de Ruyter 2012). Thus, providing customer service is one of the key criterions for the organizations in the service sector to stay ahead in the competition. The grace hotel in Australia is one of the leading and prominent players in the hotel industry in Australia. They serve mainly to the high end customers which is the most sensitive segment towards the service being provided to them. To determine the service effectiveness of this or ganization, it is important that the front and backstage department should be evaluated. This essay will further determine the managerial implications for the service industry in providing enhanced customer service. Figure: 1. Front stage flowchart Figure: 2. backstage flowchart One of the key criteria to be determined in order to evaluate the effectiveness of the service delivery is the service encounter (Teixeira et al. 2012). By service encounter, we mean to say that the situation or the environment when and where the service deliver being takes place. It is the time when service is being delivered by the provider to the customers. The grace hotel is o known for their high end customer service. As given in the figure 1 about the front stage department of the organization, it can be said that issues with the customers regarding the service being provided by them is the main determinant to identify the gap in the existing customer service (Mair and Hehenberger 2014). Thus, according to me, suggestion from the customers will be well evaluated in order to deliver them effective service which will meet the requirement of the customers. It is always being recommended that the service deliver should be according to the taste and preference pattern of the custome rs. It will help the organization in enhancing the effectiveness of the service being provided to the customers (Jahanshani et al. 2014). Thus, proper determination of the customer feedback will help to identify the customer requirement and the service can be delivered accordingly. As shown in the figure 1, it will help in generating positive word of mouth from the customers. Thus, the service encounter will be more enhanced and effective if the service is being delivered according to the figure 1. During the service encounter, the Grace hotel should also considers the various issues being found with the service being delivered to the customers. This is due to the reason that the service sectors have to fulfill the diversified requirement of the customers which sometimes pose challenge for the organizations (Wu and Wang 2012). However, in the case of the Grace hotel, they are having favorable environment in this case due to the reason that the target segment of them is a niche market and this market lacks in diversified customer requirement. As shown in the figure 2 regarding the backstage flowchart, allocation of resources and the raw materials from the suppliers are the main determinants for evaluating the effectiveness of the employees. Hotel industry where the Grace hotel is currently operating requires various raw materials which are being collected from the suppliers (Bon and Mustafa 2013). Thus, the more effective will be the suppliers and the supply chain of their own, the more effective will be the service encounter for the backstage employees. Allocation of resources is also important for them due to the reason that it determines the investment and development of various aspects such infrastructure and housekeeping. Thus, the more productive will be the allocation of the resources, the more will be their effective service encounter. Afterwards, training of the employees is the secondary determinant due to the reason that, the productivity of the employees will determine the extent to which the resources can be effectively used. The more efficient will be the front stage employees, the more will be the effective customer service being provided. As it is being known that the front stage employees are the key responsible to handle the customers directly. Thus, the image of the organization is much more dependent on them. The impression of the customers being created by having service from the front stage employees will be the key influencing factor to analyze the service encounter. Thus, these are the aspects which should be considered in having the effective service encounter. There are various managerial implications for the service delivery to the customers due to the reason that they are one who influence the employees in their workplace (Bateman and Snell 2013). The main responsibility of the managers in the service industry is to maintain the effective working environment for the employees. Employees will be more motivated and engaged in their workplace if the safety and security of them can be effectively taken care of. Various employee welfare schemes initiated by the managers will prove beneficial for organization due to the reason that it will enhance the productivity of the employees (Lamba and Choudhary 2013). Hotel industry is rapidly growing and changing with the change in the taste and preference pattern of the customers. Newer technologies are being introduced in the hotel industries to further enhance the customer service. Thus, it is important for the managers to train their employees according to the recent change in the industry. It will help the organization in coping up with the change in the market along with fulfilling the current trend of demand of the customers. Eventually it will enable the organization in staying ahead in the market by offering the innovative approaches in the customer service. Moreover the enhancement of the employee engagement is also one of the key responsibilities of the managers. It is due to the reason that, motivated employees will lead to more effective productivity in the organization. As it is being known that the front line employees will directly deal with the employees, thus, motivation of the employees will further enable them in delivering the effective customer service. Thus, it can be concluded that the managers have important role to play in driving the employee productivity in the organization. The more effective role will be played by the managers, the more effective will be the motivation of the employees which in turn will help in delivering effective customer service. References Bateman, T.S. and Snell, S., 2013.Management: Leading collaborating in a competitive world. McGraw-Hill Irwin. Bon, A.T. and Mustafa, E.M., 2013. Impact of total quality management on innovation in service organizations: Literature review and new conceptual framework.Procedia Engineering,53, pp.516-529. Jahanshani, A.A., Hajizadeh, G.M.A., Mirdhamadi, S.A., Nawaser, K. and Khaksar, S.M.S., 2014. Study the effects of customer service and product quality on customer satisfaction and loyalty. Jasmand, C., Blazevic, V. and de Ruyter, K., 2012. Generating sales while providing service: A study of customer service representatives' ambidextrous behavior.Journal of Marketing,76(1), pp.20-37. Lamba, S. and Choudhary, N., 2013. Impact of HRM practices on organizational commitment of employees.International Journal of Advancements in Research Technology,2(4), pp.407-423. Mair, J. and Hehenberger, L., 2014. Front-stage and backstage convening: The transition from opposition to mutualistic coexistence in organizational philanthropy.Academy of Management Journal,57(4), pp.1174-1200. Teixeira, J., Patrcio, L., Nunes, N.J., Nbrega, L., Fisk, R.P. and Constantine, L., 2012. Customer experience modeling: from customer experience to service design.Journal of Service Management,23(3), pp.362-376. Wu, M. and Wang, L., 2012. A continuous fuzzy Kanos model for customer requirements analysis in product development.Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture,226(3), pp.535-546.